Terms and Conditions


Listings on this website are not an offer to sell goods, rather, they are advertisements to receive offers. Any offer/order for more than 3 units per address, customer or company may be rejected, and all orders are subject to review and acceptance by SoftwareCasa.com. As all prices are subject to change, your order may not be accepted or we may have to communicate price changes or availability issues to you after you place your order. 

COPYRIGHT/TRADEMARK INFORMATION

SoftwareCasa.com is a trademark of SoftwareCasa ECS SL. This entire website, copy, images, logos, indicia, text, content, and unique method of showcasing products is copyright SoftwareCasa ECS SL. All trademarks appearing herein are acknowledged. Permission to use documents delivered from this World Wide Web site and/or server and related graphics is restricted. The name of SoftwareCasa.com, or any of the above trademarks or logos may not be used in advertising or publicity pertaining to distribution of this information without specific, written prior permission. The information contained in this website is subject to change without notice. We are not responsible for typographical, technical, or descriptive errors of products herein. 

ORDER ACCEPTANCE POLICY 

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. SoftwareCasa ECS SL reserves the right at any time after receipt of your order to accept or decline your order for any reason. SoftwareCasa ECS SL reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. All orders placed over $2000.00 ( USD ) must obtain pre-approval with an acceptable method of payment, as established by our credit and fraud avoidance department. We may require additional verifications or information before accepting any order. SoftwareCasa ECS SL operates both as a reseller to end-user clients as well as a Distributor, reselling to computer dealers, exporters, wholesalers, or other customers who intend to resell the products offered by SoftwareCasa ECS SL. 

TYPOGRAPHICAL ERRORS

In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, SoftwareCasa ECS SL shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. SoftwareCasa ECS SL shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, SoftwareCasa ECS SL shall immediately issue a credit to your credit card account in the amount of the charge. 

RETURN POLICY AND LIMITED GUARANTEE AGAINST DEFECTS

Every third party product you buy from SoftwareCasa ECS SL is backed first by the product manufacturer's and software publisher’s warranty. SoftwareCasa ECS SL’s 30 day limited warranty against defects, may also apply. SoftwareCasa ECS SL’s 30 day limited warranty is a defective exchange policy that provides for either repair or replacement (at our sole discretion) of merchandise that has been confirmed as defective by either the manufacturer or SoftwareCasa ECS SL. Leased merchandise is not eligible for this warranty. Due to licensing and copyright laws, we do not accept returns on software once a package has been opened. Defective software will be exchanged for the same title only according to SoftwareCasa ECS SL’s limited 30 day warranty described above. After 30 days the product manufacturer warranty is the only warranty in effect. Terms and conditions may vary by product or manufacturer. SoftwareCasa ECS SL will assist clients whenever possible in gaining satisfaction with product manufacturers. For assistance or to exchange a defective product please visit our support center: https://softwarecasa.freshdesk.com/support/home 

Products returned for exchange must be in new condition, original packaging and include all disks, registration cards, packing materials and other accessories and be received within 30 days of the invoice date. We reserve the right to refuse for return or charge a restocking fee for damaged or incomplete returns. No returns will be accepted without an Order number issued by SoftwareCasa ECS SL. or when the product manufactures or distributors return policies supersede ours.

WARRANTY LIMITATIONS 

There are no other express warranties or conditions respecting the equipment. Implied warranties, if any, are limited to the duration of the express warranty provided herein. Some states do not allow limitations on how long an implied warranty lasts so that the foregoing limitation may not apply to you.

LIMITATION OF LIABILITY

In no event shall SoftwareCasa ECS SL. or any of its subsidiaries or affiliates be liable for any indirect, special, incidental or consequential damages including but not limited to loss of use, loss of data, loss of business or profits. Some localities do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

DISPUTE RESOLUTION 

AGREEMENT TO RESOLVE ALL DISPUTES THROUGH ARBITRATION OR IN SMALL CLAIMS COURT AND AGREEMENT TO WAIVE A RIGHT TO JURY TRIAL AND TO PARTICIPATION IN CLASS ACTIONS

You and SoftwareCasa ECS SL. agree to resolve any controversy, dispute, or claim arising out of or relating to your purchase of any product or service from SoftwareCasa ECS SL. by binding Arbitration administered by the Spanish Arbitration Association, or in a small claims court, and judgment on the arbitration award rendered by the Arbitrator(s) may be entered in a court having competent jurisdiction. This agreement to arbitrate is intended to be broadly interpreted and covers all controversies, disputes, claims arising out or relating to your purchase including, but not limited to contract claims, tort claims and statutory claims, or any combination of claims. We agree that the arbitration or small claim proceeding will take place in Malaga, Spain.